Returns, Exchanges & Refunds
AKA Style Co. delivers high quality apparel, stationery and housewares right to your doorstep. Each item is printed and shipped JUST FOR YOU! Leggings, dresses, skirts and other items are sewn right here in the US and Canada within days of your order.
You didn't come here for drabble. You wanna know if we accept returns, do exchanges and give refunds.
Do we offer returns, exchanges and store credit? Yes. Do we give refunds? In unusual situations, yes. Keep reading for the full scoop...
IT'S GOTTA BE NEW
Items eligible for return, exchange or refund must be new and unworn. Exceptions to this rule may be made on a case by case basis. Basically, ya can't wear a pair of leggings to a party then return them because they've served their purpose. But if you wash those leggings and the print is dramatically altered (which should NOT happen), then we can talk. :-)
ITEMS THAT CAN BE RETURNED FOR STORE CREDIT/EXCHANGE
INCORRECT SIZE: We *strongly* encourage you to look at the sizing chart for each clothing item you are ordering. Our shirts are printed on a handful of reputable brands, and each has its own sizing. If you use the sizing chart to choose your size and the item doesn't fit, you can return it to us for an exchange and we will send you the appropriate size.
DAMAGED GOODS: If your item is damaged, we will send you send you a replacement immediately. No need to return the item. Emailing us photos taken on your phone will do just fine.
Examples of damaged goods: broken coffee mug; torn or otherwise unusable stationery items; clothing or pillows/bedding with holes, tears, rips, poor stitching, etc.; defective phone cases.
WRONG ITEM: Things can go wrong on the interwebs. If you receive the wrong item, shoot us an email at firstname.lastname@example.org. Photos may be required.
IMPORTANT: Returns are only accepted within 7 days of receiving the item in the mail.
HOW TO RETURN SOMETHING: To arrange a return, please email is at email@example.com
WE CANNOT ACCEPT RETURNS FOR...
Buyer's remorse. You loved it when you saw it. You deserve your AKA Style Co. goodie. We made it just for you! Keep it and love it and call it George.
CAN I CHANGE OR CANCEL MY ORDER?
Probably not. Once you check out, your order info is automatically sent through cyberspace to our awesome printing and fulfillment people. And once they get their hands on an order, they get right to work. If you notify us super fast and we can get a hold of our "people" super fast, it's a possibility. But if it's been more than a day, probably not. Even then, we can't make any guarantees.
ARE THERE EVER EXCEPTIONS??
Yes. These policies are in place to prevent not-nice people from taking our kindness for granted. We cannot guarantee that we can make an exception for you, but we are nice people. We'll do our best to ensure you're happy. Our customers are important to us.
HOW CAN I CONTACT YOU?
Our preferred way to communicate is email. It's the easiest way to keep track of things and ensure our customers are happy. You're welcome to call or text us as well.
Call/Text: (770) 421-5007
Monday thru Friday, 9:00 AM - 6:00 PM EST